Nathalie Tousignant

Nathalie Tousignant is a professional with a strong background in Green IT, holding certifications such as ITIL Certified (red badge) and ITIL v3 Expert, and experienced in Systems Thinking Methodologies.

Her educational journey includes a Master of Business Administration in Business Administration from The University of Hull, a Master of Arts in Linguistics from York University, and a Bachelor of Arts in English from Glendon Campus of York University.

Nathalie has held various key roles in prestigious organizations, currently serving as the Director of Product Management at ServiceNow. Prior to this, she held positions such as Senior Principal Product Manager, Senior Engagement Manager, and VP of Enterprise Solutions at Barclays. She has also contributed as the Intellectual Property & Publications Portfolio at itSMF Singapore and VP of Service Management at Barclays Capital.

With an extensive career history, Nathalie has also worked as an IT Service Delivery Manager at Arkema, an Infrastructure Consultant at ATOFINA, and contributed to a Short-Term Project involving the Relocation of a Data Centre at Siemens.

Nathalie Tousignant's expertise encompasses Green IT, ITIL certifications, Systems Thinking Methodologies, product management, engagement management, service management, IT service delivery, and infrastructure consulting.