Mirjam Fischer

Mirjam Fischer is a highly experienced Program Manager and Management Consultant with over 20 years of professional experience in international programs and projects, specializing in Digital transition projects.

She possesses a strong background in Customer Experience Management, including Transformation Programs, Strategy development, Customer Journeys, Processes optimization, PPM/PMO, and Change Management, with expertise in SAP ERP/IBP/Clouds for Customers CRM and Oracle Clouds.

Mirjam's focus lies in Transformation Programs encompassing Management Consulting and Business & Technology Integration, such as SAP Transformation Management, Digitization strategies with innovative technologies like IoT, AI, and Blockchain.

Her skill set covers areas like Marketing, Product Marketing, Sales, Customer Service, IT strategies, eBusiness, eCommerce, and process optimization across different channels, functions, and business areas.

She is experienced in Program and change management, development and reorientation of marketing organizations, cross-channel and cross-functional process optimizations, Customer Journey/Touchpoints enhancements, and Customer Feedback Management with follow-up Strategy Projects.

Mirjam Fischer has led and been involved in projects related to Strategic and operational KPI controlling, SAP Strategy and Transformation PreProjects including the development of Roadmaps, Software selection, IT architecture, and Industrial benchmarking.

She holds a Mag. / M.A. in Political Science with a focus on History and Asian Studies from FernUniversit\u00e4t in Hagen, as well as a Business-Management degree with specialization in Marketing and Tools from Ravensburg-Weingarten University of Applied Sciences.

Mirjam has held key positions at organizations like Accenture DACH as a Manager, and previously worked at maihiro GmbH in various roles including Principal Management Consultant, Senior Management Consultant, and Manager.

Her previous experience includes roles like Program Manager - CRM/CX Clouds, Channel Manager E-commerce + Market Sensing, and Global Marketing Communication at Tridonic.

Mirjam Fischer's expertise, skills, and experience make her a valuable asset in leading and implementing complex programs, projects, and transformation initiatives in the digital landscape.