Regent University

James Madison University

CEO at Generate Impact

• Manage creation and implementation of cybersecurity policies and requirements for GLBA compliance using NIST 800-171r2 framework
• Collaborate with relevant internal stakeholders to define project scope and objectives, ensuring
technical feasibility.
• Develop comprehensive project plans detailing tasks, timelines, and milestones to monitor and track
progress effectively.
• Implement strategies to manage changes to project scope, schedule, and costs, utilizing appropriate
verification techniques.
• Devise and execute project communication plans, providing regular status updates to relevant staff
and stakeholders.
• Conduct risk management activities to identify and mitigate potential risks to project delivery.
• Foster relationships with third-party vendors, ensuring productive collaboration.
• Lead cross-functional project teams, working closely with university partners to define project
objectives and requirements for successful IT investment outcomes.

Information Technology Project Manager

As a co-owner of MJTech, a software development company, I work alongside my team to provide innovative technology solutions tailored to our clients' needs. Our focus areas include:

System Integration: We specialize in connecting existing business-critical applications, ensuring seamless data sharing across platforms. By eliminating inefficiencies, double-data entry, and data duplication, we help our clients maximize the value of their current systems without the need for additional software investments.

Custom Software Development & Team Augmentation: We build development teams specifically tailored to our clients' projects. Whether developing new applications, upgrading existing ones, or providing additional team support, we prioritize finding the right talent and technology for each unique challenge. With over 20 years of industry experience, we are committed to delivering solutions that are both effective and budget-conscious.

MJTech

Co-Owner & Partner

•	Transitioned the company from 100% onsite to 100% remote workforce.
•	Reimagined recruiting, hiring, retaining, and managing a remote workforce.
•	Grew workforce and revenue by 150% in 2022.
•	Developed high-quality business strategies and plans ensuring their alignment with short-term and long-term objectives.
•	Led and motivated team to advance employee engagement.
•	Developed a high-performing managerial team.
•	Oversaw all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
•	Made high-quality investing decisions to advance the business and increase profits.
•	Reviewed financial and non-financial reports to devise solutions or improvements.
•	Built trust relations with key partners and stakeholders and acted as a point of contact for important shareholders.
•	Analyzed problematic situations and occurrences and provided solutions to ensure company survival and growth.
•	Maintained a deep knowledge of the markets and industry of the company.

Generate Impact

•	Managed daily business operations including HR, bookkeeping, invoicing, payroll, and critical processes.
•	Established policies to promote company culture and vision, and led employees to maximum performance.
•	Analyzed performance data to evaluate results and identify areas for improvement.
•	Participated in expansion activities and managed relationships with partners and vendors.
•	Streamlined processes for client contracting, support, invoicing, accounting, HR, and project operations.
•	Transitioned the company from a startup to a successful small business.

Chiedo Labs

Chief Operating Officer

•	Developed and executed business vision and strategy, overseeing all operations.
•	Collaborated with local business leaders and executives to identify improvement areas.
•	Assisted clients with strategic planning, process optimization, business plans, and more.

CPL Coaching

Consultant

•	Developed, coordinated, and executed actionable plans for strategic initiatives.
•	Managed teams and worked with institutional leadership to achieve key objectives.
•	Provided solutions for optimizing workflow processes and system management.
•	Managed data to support informed decision-making by Executive Director and management.
•	Identified agency business needs and stayed up-to-date on healthcare changes and trends.
•	Contributed to state-wide data management and information systems committees and initiatives.

HRCSB

Senior Manager of Business Systems and Technology

•	Managed all aspects of IT including Helpdesk, Computer Support, Networking, and Software Development for 200+ staff in a complex environment of mobile devices, laptops, and PCs.
•	Ensured HIPAA compliance and encryption for all technology.
•	Successfully managed large project rollouts including Electronic Health Record, Access Control, Windows 7, Office 2010, and Phone System on time and within budget.
•	Developed IT roadmap for the Behavioral Health Industry, led data transfer negotiations with the Virginia Department of Behavioral Health, and organized a statewide committee to evaluate the cost impact of service delivery changes.
•	Strategically positioned the Community Service Board system by negotiating policies and contracts with numerous Executive Directors.
•	Developed DSM5/ICD10 Guidance Document.

IT Manager

•	Managed a variety of security devices including Checkpoint firewalls, SSL VPN, Cisco routers, and F5 Load Balancers.
•	Authored security policies, procedures, mitigation plans, and Disaster Recovery/Business Continuity plans.
•	Conducted system audits on Unix and Windows hosts to analyze daily events.
•	Collaborated with management to design, implement, and manage vendor relationships for 2 new buildings on campus.
•	Designed and implemented upgrades to network infrastructure including Cisco CleanAccess, Cisco Wireless devices, and other needs.
•	Managed a large network consisting of 70+ devices, 10,000 Active Directory user/email accounts, 100+ servers, HP EVA SAN, and NetApp.

Mike Forster