Michelle Petrie is an experienced professional with a background in customer service and account management. She has spent several years working at News UK as a Customer Liaison Supervisor and an Account Manager, where she managed relationships with clients and provided top-notch support to ensure customer satisfaction. Her skillset includes communication, problem-solving, and organization, which have been honed over the years in these roles. Michelle is currently a Senior Escalations Executive at News UK, where she manages high-level customer complaints and escalations. Prior to her roles at News UK, she worked as a PA/Secretary at Etcetera Construction Services Ltd. Michelle is a strong and diligent worker with a passion for customer service and ensuring that clients receive the best possible experience.