Michael McDowell is a seasoned Senior Solutions Consultant at UserTesting, with a strong background in showcasing the value of real-time customer feedback to a diverse range of clients, from startups to major global brands. With over 25 years of e-commerce experience, Mike's expertise spans across various areas including IT development, product management, data analytics, user experience design, social media, and digital optimization. He has a proven track record of driving significant revenue growth and spearheading innovative initiatives in fields such as sustainability and corporate innovation.