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Michael Funk
Customer Success Leader | Passion for People | Driving Transformation for Business Growth
Michael Funk is the Vice President of Customer Success at Smarsh, a company recognized as a global leader in archiving solutions. He has been in this role since August 2022, following a progression of leadership positions within the same organization, including Senior Director and Director of Customer Success. His responsibilities include leading the global Enterprise Customer Success organization, focusing on enhancing customer experience, achieving retention targets, and maximizing lifetime customer value.1
Funk has a diverse background in sales and customer success, with previous roles in various companies where he has demonstrated expertise in sales operations, marketing, and customer engagement. He holds a Bachelor of Science degree in Speech Communication from the University of Georgia, which he completed in 1997.1
