Micah Solomon - Customer Service Consultant and Trainer

Micah Solomon is a highly acclaimed Customer Service Consultant, Customer Experience Trainer, eLearning author, and Senior Contributor to Forbes.com. With a strong focus on customer service, customer experience, and corporate culture, Micah is a bestselling author of four books, including 'Exceptional Service, Exceptional Profit' and 'Ignore Your Customers (and they'll go away).' His expertise spans various industries like hospitality, technology, healthcare, financial services, and more. Micah's educational background includes studies at Brown University, Berklee College of Music, and Georgetown Day School. His professional journey includes roles at micahsolomon.com, Forbes, and as the President and Founder of Oasis Disc Manufacturing.