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Melanie Davies
Senior Manager Product Operations Policy APJ at ServiceNow
Melanie Davies is an experienced IT professional with ITIL certification and a strong background in service delivery and process improvement. With a passion for operational excellence, she has successfully led teams in multinational organizations and effectively tailored processes to meet local and global standards. Melanie is a great communicator with a focus on relationship-building and service delivery excellence. Her specialties include Problem Management, Incident Management, Change Management, ITIL, and process development and improvement.