Carlo Ibo

Carlo Ibo is an experienced professional in the field of IT with a decade of rich experience in IT Service Management, Customer Support, and People Management.

Carlo has a successful track record of achieving $27k Annual cost savings through his strategic interventions and close collaboration with both Internal and External clients.

He specializes in TCP/IP network, Windows Desktop System, Cisco Call Manager, Windows Server Platform, IT Operation, Project Management, Incident and Problem Management, Change Management, Cost Budgeting, and Process Improvement.

Carlo is Six Sigma Certified and has played key roles in various projects including Metrics improvement leading to substantial cost savings, Desktop Performance Optimization, and IT Staff Selection Process among others.

Carlo Ibo holds a Bachelor's Degree in Information Technology from the National College of Science and Technology.

In his professional journey, he has served in leadership roles such as IT Manager, Asia Pacific at TeleTech, Supervisor for Site Technology Operations at TeleTech, IT Officer for Computer and Helpdesk Operations at SM Retail Inc., and in various other positions gaining rich and diverse experience in the IT field.