Meghana Khandekar

Meghana Khandekar is an experienced design and research professional currently working as a Service Designer & User Researcher at New America.5 With over 17 years of experience in the field, she has established herself as a leader in design, research, and operations.1

Professional Background

Meghana has held leadership positions in various environments, including:

• High-growth B2B and B2C SaaS companies
• Government agencies
• Consultancies1

Her most recent notable roles include leading teams at:

• Grammarly
• Mozilla
• Nava
• 18F2

Areas of Expertise

Meghana's areas of expertise include:

• Interaction design
• Qualitative research
• Cross-platform product strategy
• Systems thinking
• Inclusive change management2

She has particular experience in highly regulated industries and domains such as privacy, security, and identity.2

Education and Skills

Meghana holds a Masters of Fine Arts in Interaction Design, with a thesis focus on surveillance and privacy. Her studies included physical computing, programming, and video production.3 She also has a BFA in Graphic Design from the Maryland Institute College of Art.4

Professional Philosophy

Meghana is committed to creating access, opportunity, and community.1 She believes in:

• Fostering inclusive and compassionate team environments
• Promoting transparency and honest communication
• Encouraging healthy discussions to inspire collective understanding
• Prioritizing reflection and learning from experiences1

Her approach emphasizes ethical decision-making, customer experience, and product quality.2 Meghana aims to create sustainable work environments where people can thrive both personally and professionally.1