Matthew Handler

Matthew Handler

Matthew Handler is a Senior Customer Success Manager- Key Accounts at Smartsheet. Some key details about him:

• He has been in this role at Smartsheet since June 2022.1

• As a Senior Customer Success Manager, he develops and executes comprehensive engagement strategies and joint-success plans across assigned enterprise level Fortune 100 accounts.1

• He makes data-driven decisions to mitigate risk, increase adoption and uncover new opportunities for his accounts.1

• Matthew serves as a product expert and strategic partner, guiding customers to impactful outcomes.1

• He aligns to and documents customer use cases that support business critical functions and/or competitive advantages.1

• Matthew seeks out and develops relationships with customer executives, performs Quarterly and Executive Business Reviews, and builds relationships across internal teams to drive positive change.1

• He is responsible for meeting or exceeding quarterly goals like Net Dollar Retention and MBOs.1

• Prior to Smartsheet, Matthew held customer success leadership roles at ECI and Electric.1

So in summary, Matthew Handler is an experienced Senior Customer Success Manager at Smartsheet, focused on driving strategic outcomes and value for the company's largest enterprise accounts. His LinkedIn profile URL is linkedin.com/in/matthew-handler-ba24bb22.1