Mark Hudson

Mark Hudson is a seasoned professional with over 20 years of experience in Customer Interaction Management and Workforce Optimization.

Throughout his career, Mark has been recognized with prestigious awards like President's Club Awards, Rookie of the Year, and Account Executive of the Year.

He specializes in Solution Selling and Customer-Centric Selling and has a strong passion for mentoring new Account Managers.

Mark's educational background includes a BA in Industrial Relations/Business from the University of North Carolina at Chapel Hill and studies in Telecommunications Management at The University of Dallas.

Mark has held key roles in various organizations including Director, Global Accounts at Genesys, Enterprise Account Manager at Genesys, Strategic Account Director at Aspect Software, and Global Account Manager at Aspect Software.

Prior to these roles, he also served as Corporate Telecommunications Manager at Brinks Home Security, Sr. Manager Call Center Technologies at Mobilecomm Paging, and Collections Manager - Outbound at Mobile Media Communications/SW Bell Communications.