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Mario Sansalone
Customer Experience - Customer Operations - Trust & Safety - Content Policy
Mario Sansalone is a well-rounded professional specializing in developing teams, policy, and operational solutions to protect and grow communities.
With over 10 years of experience, Mario has demonstrated senior leadership abilities in Social Platforms, B2C Marketplaces, Business Process Outsourcing, and Fintech.
His expertise lies in innovating across Customer Experience and Trust & Safety roles, ensuring user protection, brand trust, and market-leading policies and processes.
Mario's skills encompass a wide range of specialties including content policy, customer experience strategy, team development, process improvement, operational excellence, and social media strategy.
He holds a Bachelor of Arts in Political Science from The George Washington University and has studied International Relations and Affairs at Universitat Autònoma de Barcelona.
Mario's professional journey includes roles such as Head of Global Customer Operations at Grindr, Director of Customer Experience at Tala, and various management positions at well-known organizations like TaskUs and LivingSocial.
