Kevin Carter

Kevin Carter is currently the Head of Customer Success for the Public Sector at Slack, located in the Washington DC-Baltimore area. His role involves overseeing customer success initiatives specifically tailored for government clients, ensuring that they effectively utilize Slack's tools and services to enhance their operations.

Professional Background

• Previous Roles:
  • Digital Products Manager at Defense Digital Service (Nov 2017 - Jul 2020)
  • Digital Service Expert at the United States Digital Service (Oct 2017 - Jul 2020)
  • Manager at Deloitte (Jul 2014 - Oct 2017)
  • Project Manager at the U.S. Office of Personnel Management (Aug 2010 - Jul 2014)
• Education and Certifications:
  • Project Management Professional (PMP)® from the Project Management Institute
  • Completed professional development through the University of Virginia's LEAD program.

Achievements

Carter has received several accolades, including the Director's Award for Excellence from the Office of Personnel Management in 2012 and multiple Applause Awards during his tenure at Deloitte.

Current Focus

In his current position at Slack, Carter is engaged in enhancing customer relationships and ensuring that public sector clients leverage Slack's capabilities effectively, particularly in light of modern challenges and technological advancements in government operations .123