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Keshia Peris
Vice President of Customer Success at Highlight
Keshia Peris is an experienced professional currently serving as the Vice President of Customer Success at Highlight, a position she has held since August 2022.1 Her career journey showcases a progression through various roles in customer success, research, and strategy.
Professional Experience
Keshia's career at Highlight began in March 2021 when she joined as the Head of Customer Success.1 Prior to her current role, she held several positions at other companies:
- Head of Client Development at Kelton Global (October 2019 - January 2021)
- Director, Insights and Strategy at Kelton Global (May 2017 - September 2019)
- Senior Research Manager at Lieberman Research Worldwide (February 2014 - June 2016)
Education
Keshia has a strong educational background:
- Bachelor's degree in International Studies and Economics from the University of California, San Diego
- Master of Public Administration (MPA) in International Affairs/National Security from the Evans School of Public Affairs at the University of Washington1
Skills and Expertise
Throughout her career, Keshia has developed expertise in:
- Customer success strategies
- Market research and insights
- Client development and relationship management
- Strategic planning and execution
- Business development
Current Role at Highlight
At Highlight, Keshia is involved with a venture-backed startup that offers agile in-home product testing through curated discovery boxes. The company provides end-to-end automation of the product testing process and access to a pre-screened consumer community, enabling brands to collect targeted and efficient insights.1
Keshia's role as Vice President of Customer Success likely involves ensuring client satisfaction, driving product adoption, and contributing to the company's growth strategies in the product testing and consumer insights industry.
