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Kaitlyn Mitchell
Customer Experience & Strategy Leader
Kaitlyn Mitchell is a Consultative Strategist with a focus on consumer acquisition, engagement, loyalty, and retention.
She consults with Merkle clients and account teams to develop marketing strategies, measure program effectiveness, and offer marketing support and strategy for program execution.
Known for her positive and collaborative leadership style, she excels in cross-functional initiatives and ensuring successful project completion.
Kaitlyn's areas of expertise span loyalty and engagement within CPG, pharmaceuticals, QSR/FSR, and technology sectors.
She pursued a Bachelor of Arts in Journalism and Graphic Design at Michigan State University and a Master of Arts in Communication and Media Studies at Wayne State University.
Kaitlyn Mitchell has held strategic roles at various organizations including Strategy Director at Merkle, Director of Strategy & Insights, Senior Manager of Strategy & Insights, and Senior Producer at HelloWorld, Inc., as well as managerial positions at Universal McCann and Entertainment Publications.