Suggestions
Kaihaan Jamshidi
CX leadership for strategic initiatives
Kaihaan Jamshidi is an experienced professional currently working as a Service Design Lead at HSBC.1 He describes himself as an agile delivery-oriented product strategist, manager, and service designer.1
Background and Experience
Kaihaan comes from an engineering background and has deep experience in his field. His career has focused on design, customer experience, and technology, which he applies to his work in product strategy and service design.23
Education
Kaihaan is educated at Cambridge University, which likely contributes to his strong analytical and strategic skills.1
Professional Expertise
Product Strategy:: Kaihaan specializes in product strategy, combining his technical knowledge with business acumen to drive innovation and growth.5
Agile Methodology:: He is well-versed in agile methodologies, which he applies to product development and service design.4
Customer Experience:: Kaihaan has a strong focus on customer experience, integrating this perspective into his strategic initiatives.4
Service Design:: In his role at HSBC, Kaihaan leads service design efforts, likely focusing on improving and innovating banking services.1
Freelance Work
Prior to or alongside his role at HSBC, Kaihaan has been involved in freelance consulting work. He offers planning and consulting services for advertising and branding, leveraging his expertise in design and customer experience.23
Kaihaan Jamshidi appears to be a multifaceted professional with a strong background in technology, design, and business strategy, currently applying his skills to lead service design initiatives at HSBC.