Jyhi Shen

Head of Design, ING Labs
Summary
Jyhi Shen is a versatile professional with a strong background in Finance, Banking, Fintech, and Aviation, showcasing skills in various areas like design thinking, Product and Service Design, UX, Interaction Design, Experience Design, Organization Design, and Digital Transformation.
With experience in Venture Building, Product Management, New Product Development, Brand & Marketing, Change Management, Business Development, Training, and Consultancy, Jyhi excels as a thought leader, team player, and people manager with analytical and entrepreneurial capabilities.
Known for expertise in IoT, Automation, Human-Machine interaction, Platform strategy, Blockchain, Machine Learning, Airport Security, Passenger Processing, and Architecture, Jyhi Shen brings a unique perspective and proficiency to his roles.
Jyhi Shen holds a Master of Science (MSc) in Industrial Design Engineering, Design for Interaction from Technische Universiteit Delft, and a Bachelor's degree in Industrial Design Engineering from National Cheng Kung University.
Currently serving as the Design Expert Lead at ING Labs, Jyhi has previously held key positions at ING, Scarabee Aviation Group, Type22, Dragonfly Gallery, and GK Sekkei, contributing significantly to the fields of design, innovation, and strategy.