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Juliana Gorgone
Senior Coordinator - CX @99 @DiDi
Juliana Gorgone is a professional with extensive experience in customer service and startups. She currently holds the position of Sr Coordinator - Service Excellence (Customer) at 99, a company she is associated with.1
Professional Background
Juliana has over 11 years of experience focused on delivering a unique customer experience.1 Her career has been dedicated to enhancing customer satisfaction and service quality.
Experience and Expertise
- Startup Experience: Juliana has more than 5 years of experience working in startups.
- Customer Service: She has devoted over a decade to providing exceptional customer experiences.1
Education
Juliana's educational background includes studies at PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul.1
Location and Connections
Based in Brazil, Juliana is active on LinkedIn, where she has established professional connections.2 Her profile demonstrates her commitment to the field of customer service excellence and her role in the transportation and mobility sector through her work at 99.