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    Josh Thornbrugh

    Service Manager - Project Manager - Customer Relations

    Josh Thornbrugh is an accomplished professional with a wealth of experience in managing diverse teams across various roles in service organizations.

    His expertise spans sales analysis, reporting, payroll management, customer service, vendor relations, and third-party partnership management.

    Josh excels in staff recruitment, training, scheduling, management, and performance evaluation, with a particular talent for training service staff on diagnosis, repair, and vendor partnership programs.

    He is well-versed in the service lifecycle, change control at the enterprise level, and is proficient in ITIL, HTML5, CSS3, Agile (Scrum), Lean UX, Google Sprint, and User-Centered Design methodologies.

    Josh Thornbrugh's educational background includes certificates in ITIL Foundations, Management Information Systems from Kansas State University, and UX & UI Design from Ironhack.

    His professional history includes roles as the IT Client Services Manager for North America at Danaher Corporation, Territory Services Manager, and District Services Manager at Best Buy.

    Josh Thornbrugh
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    Location

    Fort Collins, Colorado, United States