Joseph Urban is a versatile Program Manager, Process/Systems Engineer, and Artificial Intelligence solution expert, with a wealth of experience in the healthcare and support operations industry-leading both minimally structured organizations and mature enterprises. Urban holds a degree in MEM, Engineering, and MBA in Marketing, Operations, Organizational Behavior from Northwestern University. He has an impressive portfolio, having worked with top names such as Trimble Navigation, Blue Shield of California, Stryker Endoscopy, HP, and NOAA in Business Intelligence, Process & Product Design and other related capacities. Urban has designed and launched one of the first industry-specific portals that connected distributors and manufacturers. He has an array of accomplishments under his belt, including the development and launch of multiple software and business process re-engineering projects. He also holds 5 US and international patents.