John Carlson

John E. Carlson is a dedicated professional known for his commitment to client success, having extensive experience in both pre-sales and post-sales functions.

Throughout his career, he has managed accounts across various sectors including state and federal governments, large financial institutions, healthcare industry, and national retail chains.

In customer-facing roles, John has excelled in providing face-to-face and liaison services to engineering teams, addressing technical inquiries, keeping LOB resources informed, providing solution updates, and conducting proof of concepts.

His specialties include Presales Engineering, Solution Delivery, Technical Account Management, Organizational Leadership, Service Launch Contributions, Customer Focus, Solution Selling, and expertise in areas such as Defense in Depth, PKI, IPSEC, TCP/IP, Security, Database Environment, Cloud, Endpoint EDR, Network IDS, Windows, and Linux.

John studied Bachelor of Science and MBA at the University of Massachusetts Lowell, along with a Bachelor of Arts - BA at Framingham State University.

His professional experience includes roles as a Senior Systems Engineer at SecureWorks, Principal Sales Consultant & Enterprise Cloud Architect at Oracle, Lead Information Security Engineer at MITRE, Regional Technical Manager Sales Engineering at VeriSign, and various positions at Genuity/Level(3) and Altavista Internet Software, Inc.