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Joe Cheneler
Director, Customer Success Account Management at Microsoft
Joe Cheneler is the Director of Customer Success Account Management at Microsoft, based in the Washington DC-Baltimore Area.12 With over 26 years of professional experience, he has a diverse background that includes military and national intelligence roles, as well as extensive IT expertise.
Joe's career at Microsoft began as an Account Delivery Executive in January 2013, before he progressed to his current leadership position.1 In his role, he oversees teams dedicated to implementing Microsoft's Digital Transformation strategy, focusing on cloud-first approaches and establishing top-tier platforms and productivity services.
His educational background includes:
- Bachelor of Science from the United States Naval Academy
- Further studies at the U.S. Naval War College
- Additional studies at the University of Maryland
Joe's leadership skills are evident in his ability to manage diverse teams comprising military, US Government, and foreign partners. His expertise spans various areas, including:
- Threat assessments
- Development of critical IT solutions
- Policy recommendations
- Integration of complex space-based collection assets
- Information Systems
- Data analytics
- Cloud services
As a key figure in Microsoft's customer success initiatives, Joe Cheneler's experience and leadership make him a valuable asset in driving digital transformation for the company's clients.2