Nic Bishop is a highly experienced Customer Success Manager at Microsoft, who has previously worked as an Exchange Technical Specialist, Beta Rotational Engineer for Exchange 2010, Office 365 Technical Specialist, and Exchange Escalation Engineer. He has also worked as a Technical Support Analyst in the BackOffice Department for Microsoft Services at Datacom. Nic earned a Bachelor's degree in Archaeology from the University of Southampton. He is passionate about technology and is dedicated to helping customers get the most out of it. Nic's expertise lies in customer success management, technical support, and knowledge of Microsoft's products and services.