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Jc Betana
Customer Champion (APAC), Core Support at Zapier ⚡
JC Betana is an entrepreneurial professional with a strong focus on delivering exceptional customer support, enhancing customer experience, and leading teams to success in technology sales and support roles.
With a background in Entrepreneurship from Thames International Business School, JC has held key positions in notable organizations such as Zapier, ClickFunnels, Concentrix - Microsoft, Int'l Helpdesk Online Solutions, Proplanner, and Convergys - Verizon.
Throughout JC's career, roles including Customer Champion, Senior Technical Support Specialist, B2B Sales, Trainer, Forum Moderator, Senior Writer & Editor, and Social Media Manager have showcased a diverse skill set and a commitment to driving innovation and continuous improvement in customer interactions.
JC's dedication to ensuring clients maximize their tech tools through personalized support and tailored solutions has been a cornerstone of their success in the tech industry.
