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Paul Davidson
Customer Champion at Zapier
Paul Davidson is a professional with a strong background in customer service and project management.
With experience in B2C and B2B environments, Paul is passionate about amplifying the voice of customers within organizations.
He believes in the adage 'Customer service shouldn't just be a department, it should be the entire company.'
Paul thrives on driving positive change and process improvement to enhance operational efficiency.
His knack for utilizing tools like Zapier showcases his commitment to streamlining processes and fostering a culture of continuous improvement.
Education-wise, Paul studied As Levels at Bilborough College and GCSEs at Landau Forte College.
Throughout his career, Paul has held roles such as Customer Champion at Zapier, Project Manager Customer Success Team at BrandBastion, and Head of Customer Support at Total Trivia.
His professional journey also includes positions at companies like DealDash and Rolls-Royce, where he honed his skills in operations, project management, and customer support.