Jason Ortega

Jason Ortega is the Founder and CEO of IVR Help, LLC, a consulting firm specializing in IVR (Interactive Voice Response) development.2 He established the company in 2020, demonstrating his entrepreneurial spirit.2

Professional Background

Jason Ortega is an expert in cloud-based IVR solutions, particularly in implementing CPaaS (Communications Platform as a Service) and CCaaS (Contact Center as a Service) platforms.1 His expertise lies in helping organizations scale their contact center operations efficiently and set up IVR hotlines.1

Areas of Expertise

Jason's key areas of focus include:

• Business requirements analysis
• Call script development
• Call flow design
• IVR development and implementation

Achievements and Contributions

Jason has made significant contributions to the field of IVR technology:

1. He has implemented cloud IVR platforms that allow organizations to quickly scale their contact center operations.1
2. Jason has authored a book titled "Mastering IVR Development for an Enhanced Customer Experience," which is available on Amazon.5

Professional Philosophy

Jason's approach to business is centered on enabling growth and solving pain points for his clients. He emphasizes making a positive impact on those he serves.3 When asked about the challenges of small business ownership, Jason has engaged in discussions about the struggles faced by entrepreneurs.4

Jason Ortega's LinkedIn profile can be found under the username "j-ortega"1, where more details about his professional experience and accomplishments may be available.