Suggestions
Cindy Garvin
Executive Leadership | Healthcare Consulting | Quality and Accreditation | Business Process Optimization
Cindy Garvin is the Director of Advisory Services at Optum, where she specializes in healthcare strategy and operations. With over 30 years of experience in healthcare administration, she has a robust background in leading clinical care management initiatives across various organizations, including payers, providers, and vendors. Her expertise encompasses project management, business analysis, and program development, contributing to successful integrated care management and compliance with accreditation standards such as CMS, NCQA, and URAC.12
Garvin holds a Master of Social Work with a focus on Healthcare Administration from the University of Pittsburgh and a Bachelor of Arts in Social Work from Pennsylvania State University. She is also a Licensed Clinical Social Worker (LCSW) and has certifications as a Certified Case Manager (CCM), Certified Professional in Health Care Quality (CPHQ), and Certified Project Manager (CPM) .14
In her role at Optum, she has been involved in the design and implementation of systems that enhance healthcare delivery and operational efficiency, reflecting her commitment to improving service excellence and regulatory compliance in the healthcare sector.23
