Jamie Davidson

Co-Founder & CEO at Vitally.io

James Davidson is the Co-Founder and CEO of Vitally.io, a company specializing in Customer Success technology. He has been in this role since January 2017, leading the development of a platform designed to enhance customer success processes for B2B teams. Under his leadership, Vitally has grown to serve over 500 customers and has received funding from prominent investors, including Andreessen Horowitz (A16Z) .3 5

Before founding Vitally, Davidson held various leadership positions, including Chief Customer Officer and Co-Founder at Pathgather, where he transitioned from a technical role to focus on customer success. His career also includes experience as a Chief Technology Officer at Abroad101 and a Senior Software Systems Engineer at MITRE .1 2 3

Davidson's educational background includes a Bachelor of Science in Computer Science from Mississippi State University and participation in the Techstars NYC accelerator program .1 2 He is recognized for his innovative approaches in the customer success space, including the introduction of Monthly Value Reviews (MVRs) to improve customer engagement .4

Highlights

Mar 27 · art19.com

with Jamie Davidson, Founder and CEO Vitally.io - ART19

Jul 5 · youtube.com

Time to Retire QBRs? Jamie Davidson, CEO & Co-Founder of Vitally ...

Jul 21 · TechCrunch

Andreessen Horowitz funds Vitally’s $9M round for customer experience software - TechCrunch

Jul 15 · Rugby OnSlaught

Lions fans plead with Gatland that 'absolutely useless' player is nowhere near the Test side - Rugby OnSlaught

Experience

Co-Founder & CEO at Vitally.io since January 2017

Chief Customer Officer at Pathgather, Co-founder and CTO at Pathgather, CTO at Abroad101, Senior Software Systems Engineer at MITRE, Software Engineer at Radiance Technologies, Computer Engineer/Intern at Eaton Electrical, Undergraduate Research Project Assistant at University of Tennessee, Co-op Engineer/Design Engineer at ADTRAN

Education

Techstars NYC, 2014; Bachelor of Science in Computer Science from University of Tennessee, 2008; Bachelor of Science in Computer Science from Mississippi State University, 2004-2007