Drew Patterson

Drew Patterson is a Senior Manager of Customer Success for Global Strategic Accounts at Braze, based in San Francisco, California.1 He has been with Braze since March 2021, progressing through roles including Senior Customer Success Manager and Manager before reaching his current position in February 2023.1

Prior to joining Braze, Patterson worked at Clever Inc. for nearly 5 years, holding positions such as Customer Success Manager, Senior Customer Success Manager, and Manager of Enterprise Customer Success.1 His experience also includes several roles at the NYC Department of Education, including Senior Director of Policy and Strategy.1

Patterson's educational background includes:

• A B.A. in English from Davidson College (2004-2008)
• Studies in Architecture at Harvard University Graduate School of Design1

He holds certifications as a Braze Certified Practitioner and Braze Certified Marketer, both issued in 2023.1

Throughout his career, Patterson has demonstrated a commitment to education and technology, with experience spanning both the public and private sectors. His LinkedIn profile shows a progression from roles in education policy to customer success in the tech industry, particularly in companies focused on educational technology and customer engagement platforms.1