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Ian Scott
VP Sales Operations & Retail Sales Jabra
Ian Scott is a seasoned business executive with extensive experience in sales, operations, and management. He currently serves as the VP of Sales Operations and Retail Sales at Jabra, a position he has held since February 2016.12
Career History
Prior to joining Jabra, Ian Scott had a long and distinguished career in the technology and telecommunications industry:
Sony Mobile Communications: Scott spent nearly two decades at Sony Mobile Communications (formerly Sony Ericsson), where he held several leadership positions1:
- VP, Business and Sales Management (Oct 2011 - Apr 2015)
- Director, Customer Service, Region Americas (Feb 2010 - Oct 2011)
- Director, Global Retail Sales (Jan 2008 - Feb 2010)
- Director, Global Service Solutions (Jul 2006 - Jan 2008)
- Director, Customer Services, North America (Jun 2003 - Jul 2006)
Other Roles: Before Sony, Scott worked at:
- MarketSource Inc. as Retail Practice Lead
- Meggitt Avionics
- GEC Plessey Avionics
- Ferguson Ltd.
Achievements and Expertise
Throughout his career, Ian Scott has demonstrated strong leadership and achieved significant results:
- At Sony Mobile, he led strategic business planning and operational sales processes, managing product managers, pricing managers, and customer service teams.1
- He achieved a 100% increase in revenue growth by redesigning field sales and merchandising teams for new product launches.1
- Scott implemented cost-saving measures, including a 17% sustainable cost reduction in customer services and a 50% reduction in liabilities.1
- He received the inaugural President's Award for Leadership at Sony Mobile for reducing operating expenses by 30% and achieving the #1 customer service ranking.1
Education and Skills
Ian Scott holds a Post Graduate Diploma in Management (DMS) from the University of Portsmouth, which he completed between 1994 and 1996.4 His skill set includes strategy development, sales management, and operations leadership.3
In his current role at Jabra, Scott continues to leverage his extensive experience in business, sales management, and operations to drive outstanding results.23