Ian Lainof

Ian Lainof is a highly motivated and professional sales enablement and people leader with a strong background in training & development, performance management, and customer experience/success.

Throughout his career, Ian has shown expertise in coaching and mentoring teams to exceed corporate objectives, while effectively tracking productivity & metrics.

His achievements include driving measurable results in Q4 FY18 and Q4 FY23, positioning store leadership teams for success and winning national sales contests.

Ian was hand-selected to serve on a nationwide committee to influence strategy and processes for high-profile business categories, consistently exceeding expectations and goals.

He has extensive experience in strategic operational planning & execution, team building & leadership, change management, culture improvement, metrics & KPI management, digital transformation execution, and more.

Ian's skill set includes proficiency in MS Office tools, such as Word, Excel, PowerPoint, MS Teams, MS Forms, and Power Automate.

In terms of education, Ian holds a Master of Science in Information Technology from Colorado Technical University and a Bachelor of Arts in Communication from William Paterson University of New Jersey.

His professional experience includes roles such as Regional Sales Manager at Kaleidescape, Experience Manager at Best Buy, Sales Enablement Specialist at Best Buy, Assistant Store Manager - Sales at Best Buy, Manager at Apple, and various positions at RadioShack.

Ian Lainof stands out for his expertise in customer success & experience, multi-location leadership, performance management, diversity & inclusion, cross-selling & upselling, sales training, revenue management, and more.