Hari Vats

Hari Vats is a senior knowledge management professional at ServiceNow. He holds the position of Sr Staff Knowledge Management Specialist for the Asia-Pacific and Japan (APJ) region.12 Hari has expertise in knowledge management systems and processes, particularly within the ServiceNow platform.

Some key points about Hari Vats:

1. He co-authored a blog post on AI Search for better customer self-service on the ServiceNow website, demonstrating his involvement in improving knowledge management systems.2

2. Hari has experience in global technical support at ServiceNow, where he worked on enhancing search functionality and relevance for the company's knowledge base.2

3. He received a post-graduate degree, which he credited to his family's support and encouragement.3

4. His LinkedIn profile username is hari-vats-10016a1b, as mentioned in the query.

Hari Vats appears to be a knowledgeable professional in the field of knowledge management, particularly within the context of ServiceNow's products and services. His work focuses on improving customer self-service experiences and optimizing knowledge base systems for better efficiency and relevance.12