Greg Shortell

Greg Shortell is an experienced IT professional currently serving as the Director of Platform Implementation & Proficiency at Appspace.12 He is based in Wallingford, Connecticut, United States.13

Career History

Greg has an extensive background in IT and customer support:

• Current Role: Director, Platform Implementation & Proficiency at Appspace (since January 2024)1
• Previous Roles at Appspace:
  • Director, Customer Care (November 2019 - Present)
  • Director, Strategic Customer Initiatives (August 2021 - January 2024)1

Before joining Appspace, Greg held several other positions:

• Manager, Technical Support at The Marlin Company (October 2011 - November 2019)
• Senior Help Desk Analyst at Dogwood Pharmaceuticals, Inc. (July 2009 - April 2012)
• Principal Analyst / Server Liaison at Bristol-Myers Squibb (December 2005 - October 2008)
• Computer Specialist, Systems Administrator at General Dynamics Information Technology (March 2001 - December 2005)1

Skills and Expertise

Greg is known for his:

• Strong client communication skills
• Troubleshooting abilities
• Project management and supervision expertise1

His technical specialties include:

• Server and workstation administration
• Help desk and system engineering
• eDirectory and Active Directory administration
• Windows Server and Exchange Server management
• Netware systems1

Greg's LinkedIn profile username is indeed gshortell, as mentioned in the query.4