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Eva Marcusse
Senior (online) Marketing Professional - CRM & CX - Project Manager
Eva Marcusse is a Senior Marketing Professional specializing in Customer Experience (CX) and Customer Relationship Management (CRM). She currently holds the position of Product Owner for the Journey Excellence team at Eneco, a role she began in mid-2023. Her professional focus is on data-driven marketing strategies that prioritize customer needs and insights, emphasizing the importance of placing customers at the core of business strategies.
Marcusse has significant experience in various areas, including:
- Customer Journey Mapping
- CRM Strategy Development
- Event-Driven Campaigns
She is recognized for her ability to leverage customer data and feedback to optimize marketing programs and processes, demonstrating a strong results-oriented approach. Additionally, she thrives in dynamic environments and excels in team collaboration, effectively utilizing individual strengths to achieve optimal results.12
Based in the Randstad region of the Netherlands, Eva Marcusse's work reflects her commitment to enhancing customer engagement and satisfaction through innovative marketing practices.
