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Emil Dimitrov
Currently occupying an Account Proces Lead role focusing on Problem Management process.
Emil Dimitrov is an experienced Incident and Problem Manager with a strong background in the information technology and services industry.
He is skilled in Operations Management, Account Management, Sales, Billing Services, Global Delivery, and IT Service Management.
Emil holds a Bachelor's degree in Business Administration and Management from New Bulgarian University.
He studied High School with a focus on Russian and English proficiency at 32 SOU St. Kliment Ohridski.
Emil's professional experience includes roles such as Global Problem Manager at DXC Technology, EMEA Senior Critical Incident Manager at Hewlett Packard Enterprise, EMEA Crisis Manager at Hewlett Packard Enterprise, Critical Incident Manager at Hewlett Packard Enterprise, and Incident Custodian / Incident Lifecycle Coordinator at Adecco Bulgaria.
He also worked in various customer service and sales roles at Be Unlimited, 60K, and BTC Contact.
