Anthony Maddison

Anthony Maddison is an experienced Account Process Lead with a background in incident Service Delivery.

He has a wealth of experience as a Critical Incident Manager, adept at handling all business-critical issues efficiently to restore service promptly.

Maddison possesses strong IT skills, proficiency in various Microsoft packages and operating systems, as well as exceptional interpersonal abilities to lead and motivate teams effectively.

His robust communication skills enable him to interact with diverse stakeholders, including internal teams, third-party suppliers, and clients, fostering strong relationships across the board.

With a solid foundation in GCSE education from Easington and a tenure at Easington Village Comprehensive, Maddison has honed his organizational skills and decision-making abilities, particularly under pressure.

He has held key roles at renowned organizations, notably as an Account Process Lead at DXC Technology, Critical Incident Management Team Leader at Hewlett-Packard, and prior roles at Fusion Business Solutions and RWE npower.