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Dylan Rapoport
Vice President, Deal Desk & Deal Strategy
Dylan Rapoport is a professional in the field of customer experience software solutions with a focus on improving interactions between businesses and customers.
He is associated with Medallia, a company that offers software to measure and enhance customer experiences in real-time, allowing businesses to listen to feedback, understand customer needs, and take appropriate actions.
Medallia's goal is to assist businesses in becoming more customer-centric and beloved by their customers.
Dylan Rapoport's educational background includes a Bachelor of Arts in Asian Studies and Education from Cornell University, supplemented by studies at Phillips Exeter Academy.
His professional journey at Medallia has seen him take on various roles such as Vice President of Global Deal Desk & Deal Strategy, Vice President of Deal Strategy & Operations, Vice President of Channel Segment Solution Partners, Director of Global Field Operations, among others.
Through his roles, Dylan has demonstrated expertise in solution sales, account management, presales, professional services implementations, international business development, and more, contributing significantly to Medallia's success as a leading customer experience solutions provider.
With offices in key locations around the world such as Palo Alto, New York, Boston, London, Israel, and Buenos Aires, Medallia's impact on customer experience is felt globally, thanks to professionals like Dylan Rapoport.