Debbie Ng

Debbie Ng is a Director of Global Customer Excellence at Trend Micro, a cybersecurity company. With over 20 years of experience, she specializes in customer success, sales and marketing support, stakeholder relations, and global reference programs.4

Professional Background

Debbie is known for her exceptional customer service skills and her ability to build strong relationships with clients. She has been instrumental in ensuring customer satisfaction for several of Trend Micro's key accounts:

Community National Bank (CNB):: Debbie was praised for providing excellent service and supporting the professional development of CNB's staff. She was described as personifying Trend Micro's culture, where everyone feels like extended family.1

ADEC Innovations:: The CISO of ADEC Innovations referred to Debbie as Trend Micro's "secret weapon," highlighting her commitment and ability to find solutions to complex challenges.23

Role and Responsibilities

As Director of Global Customer Excellence, Debbie's responsibilities likely include:

• Overseeing customer success initiatives
• Managing global reference programs
• Supporting sales and marketing efforts
• Maintaining stakeholder relations

Personal Interests

Outside of her professional life, Debbie describes herself as:

• A passionate advocate for customer success at Trend Micro
• A storyteller
• A foodie
• A mother of two boys
• A snowboarder6

Debbie is based in Ottawa, Ontario, and has been with Trend Micro for over 10 years. Her LinkedIn username is debbieng878, which is consistent across her other social media profiles.456