David Morin

David Morin is a seasoned professional in the retail and e-commerce industry, currently serving as the VP of Customer Strategy at Narvar, a company that specializes in post-purchase customer experiences.45

Professional Background

David has over 12 years of experience in technology innovation and strategy.3 His career at Narvar has seen steady progression:

• Started as Sr. Director of Retail Strategy + Customer Success
• Promoted to Head of Customer + Retail Strategy
• Currently holds the position of VP, Customer Strategy (since March 2023)56

Expertise

David is recognized as an expert in:

• Retail
• E-commerce
• Post-purchase customer experiences4

At Narvar, he focuses on driving loyalty and growth through the post-purchase consumer journey. His work involves helping brands enhance customer satisfaction, increase customer lifetime value, and optimize the entire post-purchase experience, from order tracking to returns.1

Education

David holds a Bachelor of Arts degree in Business.7

Public Engagements

David frequently participates in industry discussions and webinars. For example, he has been a speaker in webinars discussing topics such as "Building Brand Love Through Your Post-purchase Experience," where he shared insights on how retailers can build brand loyalty after a customer's initial purchase.2

David Morin's LinkedIn profile can be found under the username "davidmorinsf"3, where more details about his professional journey and accomplishments may be available.