David Jones

David Jones is a highly experienced and accomplished leader in Behavioral Change Management, Business Process Improvement, and Lean principles.

With a strong background in influencing business leaders and fostering collaborative environments, David excels in managing relationships with various stakeholders to select and implement process improvement projects.

He is an energetic leader who inspires strong partnerships with clients and internal teams, driving organizational change and maximizing productivity.

David possesses solid people management skills, leading and motivating individuals to create cohesive and high-performing teams.

His expertise includes Applied Behavior Science, Behavioral Lean Sigma, Change Management, Performance-based Leadership Coaching, Lean facilitation and consultation, Process Engineering, and Kaizen event facilitation and coaching.

David holds a Lean Six Sigma Black Belt certification, reflecting his commitment to excellence in process improvement and operational efficiency.

His professional journey includes roles such as Business Readiness Consulting Manager at NTT DATA Services, Change Management & Process Design Consultant at Modis, Sr. Consultant at CLG, Business Process Architect at Signature Consultants, Sr. Vice President and Reengineering Leader at Citigroup, Vice President and IT Project Manager at Citigroup, Software Engineering Process Group Metrics Leader at Southwestern Bell, Lean Manufacturing Consultant at Boeing, Flight Mechanic at McDonnell Douglas, and Staff Sergeant in the United States Air Force.