Josh Tedjasaputra, MSc, QPR

Lead by example in the front, Lead by doing together side-by-side, Lead by encouraging from behind and afar (Tut Wuri Handayani)

Josh Tedjasaputra, MSc, QPR, is a Strategic Technology & UX Executive who serves as a catalyst for business growth and drives digital transformation.

With a background in M.Sc in Computer System Engineering and a wealth of experience in various educational and professional roles, Josh excels in leading digital transformation initiatives and enhancing customer experiences.

His competencies include Digital Transformation, Technology Strategy, UX Design, Business Growth, Innovation Leadership, Customer Experience Optimization, Stakeholder Management, Team Leadership, Strategic Partnerships, and Change Management.

As the Director of Customer Experience Insight Pty Ltd and Director of UX Indonesia in Perth, Australia, and Jakarta, Indonesia, Josh has led successful technology, market research, business, and UX strategies for global organizations.

His achievements include spearheading digital transformation resulting in a 40% increase in customer satisfaction, adopting Agile UX methodologies to reduce time-to-market by over 30%, orchestrating strategic partnerships leading to a 25% revenue growth, and optimizing user experiences for a 25% increase in user retention.

Josh's expertise lies in Digital Transformation, Technology Strategy, UX Design, Business Growth, Innovation Leadership, and Customer Experience Optimization, aligning technology with business objectives and fostering a culture of innovation.

With an extensive educational background and experience in various organizations ranging from education to technology and UX consultancy, Josh Tedjasaputra is well-equipped to drive organizations' digital transformation journey and deliver exceptional results.