Frank Barbaro

Frank Barbaro is a Program Manager with nearly two decades of experience delivering customer-centric solutions. With a Bachelor of Engineering in Computer Software Engineering from RMIT University, Frank has a track record of delivering exceptional results in complex business settings. He is a results-oriented and highly motivated manager with extensive experience in program and project management, stakeholder management, change management, strategy, collaboration, communication, and vendor management. Frank's passion for customer experience is evident in his ability to provide strategic direction and vision to attain business goals. In his former roles at Telstra and IBM, Frank gained expertise in release management, team management, and senior program management. As the former Program Delivery Manager and current Head of Corporate Technology PMO at Flight Centre Travel Group, Frank's proudest achievement was leading a year-long program that improved customer experience for over 720,000 customers annually. Frank can be contacted via LinkedIn.