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Dan Gasser
Principal Technical Support Engineer at Brainshark
Daniel Gasser is a highly experienced professional with a strong background in technical support and customer service.
He studied English at the University of Massachusetts Amherst, obtaining a BA degree.
Currently, Daniel serves as the Principal Technical Support Engineer at Brainshark, demonstrating his expertise and leadership in the field.
Prior to his current role, he held various positions at Brainshark, including Technical Support Manager, Technical Support Team Lead, Senior Technical Support Engineer, and Technical Support Engineer.
Daniel also gained valuable experience at Potpourri Group, Inc. as a Senior Technical Services Specialist and at Martek Solutions as a Technical Support Representative.
His earlier career includes roles at CompUSA, Inc., where he served as the Regional Field Service Team Supervisor, Regional Field Service Supervisor, Technical Administrator, and worked on the Business Sales Desk.
With a diverse professional background, Daniel Gasser has honed his technical skills and managerial capabilities, making him a seasoned professional in the technical support industry.