Chris Adams

Chris Adams is an accomplished leader in the SaaS B2B industry with over 15 years of management experience. He has a strong background in customer success, account management, and support in various environments from fast-moving start-ups to established companies. His expertise includes building and launching teams, strategic planning, customer success, client relations, project management, cross-selling, upselling, and process design & improvement.

Chris studied at Mills College, where he received a Master of Business Administration from the Lorry I. Lokey Graduate School of Business and a Bachelor of Arts in Psychology. He also studied at the University of Southern California.

At LinkedIn, he held the position of Regional Head of Customer Success for Search & Staffing Talent Solutions, Global Accounts, NAMER. Chris was also the Regional Lead for the Veterans ERG at LinkedIn. He has prior experience as the Head of Customer Relations and Product and the Director of Customer Success & Support at Yozio. He also served as the Senior Manager of New Product Introductions, Cloud Division, and the Director of Onboarding Project Management at ShoreTel.

Chris has exceptional skills in aligning and executing on strategic goals, launching new business groups, expanding and reorganizing internal departments, and transforming struggling business units into top-performing teams.