Clark Atlanta University

Workplace Office Manager at Twitter

San Francisco, California, United States

Hire, manage, and develop a reception team of 5 across two locations. Lead programs and projects with large-scale impact that span multiple global teams. Operations Lead for office refurbishment of over 400k square footage. Consistently achieve team ticketing metrics quarter over quarter over the past 3 years. Manage implementation and success of new tools to drive Workplace Operational Excellence. Conduct internal system training for 15+ managers across 30 locations.

- Collaborate with project managers, vendors, and external business partners to ensure project milestones are completed on time, within budget, and with desired results
- Manage purchase orders up to $300k for multiple vendors including approving invoices, tracking costs, and budget forecasting
- Bridge communication between property management and subtenant portfolio to aid space improvements, event logistics, and ad hoc requests
- Build credibility, establish rapport and maintain communication with stakeholders at multiple levels, including external
- Develop and assist with the implementation of innovative policies and procedures to ensure efficient and safe operations for the Twitter office

Twitter

Workplace Office Manager

Direct creative vision for a Global Women Empowerment brand from concept to completion including branding and design to product aesthetics. Plan company advertisements, monitor brand campaigns, and shape brand standards. Responsible for the overall quality of work produced by graphic designers and manufacturers.

- Develop and implement social media strategies to drive engagement
- Design and monitor online web store
- Manage day to day operations, including but not limited to fulfillment, customer support, and product design
- Build budget and define OKRs for company
- Manage print bidding and production, billing, and purchasing of new material

Homegirlism, LLC

Creative Director

Workplace Sr. Office Coordinator

Workplace Office Coordinator

Workplace Flex Administrator

Workplace Front Desk Coordinator

Responsible for ensuring success of 3-5 events weekly. Managed special projects and key initiatives working closely with the Director of Learning and Development. Monitored computer-based software, GATHER, for details pertaining to events. Oversaw appearance and maintenance of facilities. Worked with supervisors and event staff to maximize workplace effectiveness and flexibility

SF Green Space

Facilities Coordinator

Cherelle Lewis