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    Rachel Kelley

    Digital Transformation Leader in Media & Entertainment Technology

    Rachel Kelley is a Principal Customer Solutions Manager at Amazon Web Services (AWS), based in the Los Angeles metropolitan area.1 Here are some key details about her:

    Professional Experience

    Rachel has been with AWS since May 2020, progressing through the following roles:

    • Principal Customer Solutions Manager (October 2023 - Present)
    • Senior Customer Solutions Manager (May 2020 - September 2023)1

    In her role, Rachel acts as a trusted advisor for AWS customers, bridging the gap between strategic and tactical aspects of their cloud journey. Her responsibilities include:

    • Establishing strategies, goals, and structures to measure progress against business outcomes
    • Advocating for customers within AWS as their business and technical conscience
    • Overseeing program governance to align resources for timely delivery of commitments1

    Previous Experience

    Before joining AWS, Rachel worked at OnPrem Solution Partners for over 6 years, holding positions including:

    • Senior Manager (July 2016 - April 2020)
    • Manager (January 2014 - July 2016)1

    During her time at OnPrem, she managed various projects for major film studios, including system integration, cloud migration, and digital distribution initiatives.

    Skills and Expertise

    Rachel's expertise includes:

    • Project management and PMO
    • Cloud computing and AWS services
    • Media and entertainment technology
    • Digital supply chain and distribution
    • System implementation and integration
    • Data and analytics1

    Certifications

    Rachel holds several AWS certifications, including:

    • AWS Certified Cloud Practitioner
    • AWS Certified Solutions Architect – Associate
    • AWS Technical Proficiency1

    Personal Insights

    Rachel values the inclusive culture at AWS and appreciates the various employee communities available. She mentions being part of groups such as Catholics at Amazon and Amazon Parents, highlighting the diverse and welcoming environment at AWS.2

    Highlights

    Apr 1 · youtube.com
    Rachel, Senior Customer Solutions Manager - YouTube
    Rachel, Senior Customer Solutions Manager - YouTube

    Related Questions

    What are some of Rachel Kelley's notable achievements at AWS?
    How does Rachel Kelley's role as a Senior Customer Solutions Manager differ from other roles at AWS?
    What specific challenges has Rachel Kelley faced in her role at AWS?
    How has Rachel Kelley's background in technical project management influenced her work at AWS?
    What strategies does Rachel Kelley use to ensure customer success at AWS?