Kyle Moncelle

Kyle Moncelle is a Senior Manager of Player Support Operations for Pokémon GO at Niantic, Inc. He is an experienced professional in the gaming industry, specializing in customer support, player experience, and community building.12

Key points about Kyle Moncelle:

1. Current Role: Senior Manager, Player Support Operations at Niantic, Inc., focusing on Pokémon GO.23

2. Expertise: Kyle is considered a subject matter expert in social media, customer support, customer experience, and community building.1

3. Location: Based in California, USA.3

4. Professional Network: His LinkedIn username is kylemoncelle.1

5. Recruitment Activities: In November 2021, Kyle was actively seeking two leads based in Tokyo to help grow Niantic's player experience and customer support operations team.4

6. Professional Reputation: Colleagues describe Kyle as an excellent team partner, highlighting his expertise and contributions to the teams he works with.1

Kyle Moncelle's role at Niantic involves overseeing player support operations for one of the company's most popular games, Pokémon GO. His position likely involves managing customer service strategies, improving player experiences, and developing community engagement initiatives for the game's large global player base.