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Charles Rich
Director of Client Success and Strategic Alliances driving business partnerships and technology success.
Charles Rich is the Director of Client Success and Strategic Alliances at OTSI - Object Technology Solutions Inc., based in Dallas, TX. He brings a wealth of experience and energy to the team with over 28 years of experience in the IT industry.12
Professional Background
Charles has extensive experience in expanding existing accounts and bringing in new logos from mid-market and enterprise-level accounts. He has demonstrated his expertise at several notable companies, including:
- State Farm Bank (part of State Farm Insurance)
- HPE
- Dell EMC
- Shaklee
- Hess Corporation
Throughout his career, Charles has successfully built and maintained profitable strategic partnerships with major technology companies such as Oracle Consulting Services, SAP, Microsoft, Salesforce, and Infor.1
Role at OTSI
As the Director of Client Success and Strategic Alliances, Charles is responsible for:
- Managing client relationships
- Developing strategic partnerships
- Expanding the company's client base
- Ensuring customer satisfaction
He started this position at OTSI in September 2023.3
Personal Interests
Outside of his professional life, Charles enjoys:
- Spending quality time with his children
- Amateur VW racing
- Exploring espresso and latte cafes
- Reading books
- Attending art shows and movies
- Visiting museums
- Indulging in motorcycles1
Charles Rich's extensive experience in the IT industry, combined with his strategic partnership-building skills and client-focused approach, make him a valuable asset to OTSI - Object Technology Solutions Inc.