Santa Clara University

Chief People Officer

Grammarly

Responsible for developing and executing human resource strategy for private company in support of the organization's overall business plan and strategic direction, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.  Provided strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors.

• Sits on C-Suite, reports to CEO and oversees team of 35 people
• Rapidly grew company from 850 to over 1000+ employees across 7 countries 
• Reached $200M ARR with all-time low customer churn & high renewal rate
• Achieved  #2 "Global Most Loved Workplace"  and #10 “US Most Loved Workplace”- published in Newsweek June 2023 and September 2023
• Achieved over 14 culture awards "best places for best culture, best benefits, best diversity, best CEO"
• Overhauled learning strategy to include DISC training and 5 Behaviors of high performing teams
• Streamlined performance management, driving 97% adoption of semi-annual goals
• Introduced innovative retention programs, resulting in <17% voluntary turnover for 2 years
• Created and hosted first in-person 3 day Leadership Summit (for top 100 employees)
• Executive sponsor: Diversity, Equity & Inclusion
• Executive sponsor: Environmental, Social & Governance

Certinia

Responsible for developing and executing human resource strategy for publicly traded company (GLUU) in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. 
Provided strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors.

•	Reports into the CEO, sits on C-Suite and drives the people strategy for over 850+ employees in the US, Canada & India.
•	Oversees annual budget of $24M for People and Workplace, inclusive of 142,000 sq ft of global real estate
•	Oversees team of 38 professionals across the function inclusive of business partners, employee relations, executive compensation, compensation, board management, recruiting, employee engagement, talent management, total rewards, HR technology, internal communications, ESG, DE+I, security, facilities and workplace services.
•	Helped drive company performance to top revenue and EBITDA performance  in 2020
•	Designed programs that resulted in 4% increase of engagement scores from 2019 
•	Led due diligence for buy and sell side for function 
•	Covid-19, Diversity & Inclusion and Learning & Development scores all over 85%
•	Coaches and supports strategic initiatives for our executive teams.
•	Achieved #37 Ranking on “Top 100 Best Places to Work in Bay Area” by Built-in SF

Glu Mobile (acquired by Electronic Arts in April 2021)

Global Vice President, People & Workplace

Created and led Center of Excellence (COE) for all issues related to human resources within mergers, acquisitions and divestitures. Expert communicator and change agent, who successfully balances employee needs with business objectives to create integrated solutions.   Ensures top talent is hired, retained and rewarded in alignment with McKesson programs and human capital goals.  Develops effective/scalable solutions to recurring problems based on market trend and metrics analysis.  

•	Key lead on human resource-related issues and decisions, aligning business objectives with HR-related issues (compensation, benefits, handbook policies, organizational design, communications, employee engagement, employee relations, compliance & retention).
•	Developed and launched the COE from the ground-up within 6 months, creating a high performing, nimble team.
•	Accountable for the activities pertaining to all North American transactions from due diligence to integration. 
•	Works with target company CEO and/or VP/Directors to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees.
•	Created and standardized toolkits as well as the communications, budget, reporting processes.

McKesson

Vice President, Human Resources

Oversee the full lifecycle of researching and finding the right skill set to address organizational needs across the globe. Direct the team 13 employees and 18 outsourced partners tasked meeting the demands of Oversees Corporate, US Pharmaceutical, Executive and VP Hiring and University Relations.
•	Brought in more than 3,000 annual hires.
•	Successfully raised engagement scores to 90%.
•	Stressed on consistent effort towards the top performance metrics (cost, quality and speed). 
•	Improved and standardized processes, ensuring alignment with the organizational objectives including RPO

Senior Director, Talent Acquisition

Established the 3- and 5-year vision that shaped the global and diverse recruitment strategies and staffing efforts. Liaison between the different brands to ensure program and accounts centralization. Engineered and implemented the branding and marketing plans for both College and Gap Inc recruiting collateral.
•	Closed out 15 audit issues and built Enterprise-wide model to align Talent Acquisition operations.
•	Rebuilt the Talent Acquisition Team superseding targets by more than 25%. 
•	Successfully attracted diverse candidates at collegiate levels boosting new hire applications by 40%, an annual hiring of 150+.
•	Diminished a $15M potential risk by designing the Contingency Labor Program.
•	Orchestrated the dynamic change management initiative geared towards total compliance and overall risk reduction.

Gap Inc.

Senior Director, Talent Acquisition & Global Enterprise Operations

•	Developed and launched 3 functional training programs training over 300 ppl annually.  
•	Managed and developed team of 6.   
•	Managed $5M budget for cross department support.

Portfolio Director, Learning & Development

•	Introduced Functional Training for Inventory Management resulting in 10% higher scores

Sr. Manager, Planning & Distribution Program

•	Brought in over $350M in sales from 18 departments with over 750 products quarterly.
•	Exceeded annual plan by over 20%.
•	Aggressively drove 17% comp sales with a 4-point increase in margin for $125M business in Europe.

Manager, Merchandise Planning, BabyGap, Europe

•	Attained 110% of sales goals for consumer electronics / network companies in the US and Japan
•	Provided strategic leadership of beta program schedule, budget management, candidate screening and bug tracking system.
•	Closely monitored vendor selection, manufacturing and telecomm and service providers.

Mediabolic

Director of Business Development

•	Negotiated and closed nationwide contracts with IT vendors. 
•	Successfully deployed DSL/terminal access technology in less than 6 months.

Streetspace

Director of Operations

•	Responsible for the transfer of $4.5M of inventory and production from HP-Santa Clara to China
•	Improved local sourcing opportunities with allowing production to decrease downtime by 20%

Heather Gille